Privacy Statement
Wiseberry Franchises Pty Limited ("wiseberry") acknowledges and respects the privacy of individuals and as such complies with the Privacy Act 1988 (Cth) ("Privacy Act") as amended by the Privacy Amendment (Private Sector) Act 2000 (Cth) and the associated National Privacy Principles ("the NPP's").

This statement sets out this site's policies relating to the privacy and security of your personal information and security of your other information.

By using our website, you consent to wiseberry's collection and use of your information as describe in this policy.

It is important that you regularly visit our privacy statement as its content may be updated from time to time as part of our commitment to ensuring that it complies with legislative and other requirements. To facilitate this process, we have inserted a last update date situated at the bottom of every page of this statement.
Information Logged
Wiseberry operates the Website with outsourced technical assistance.

When visiting this site, a record of your visit is logged and information automatically recorded. We may collect information for statistical purposes to find out how our website is used and navigated, including the number of hits, the frequency and duration of use, to discover what information is most and least used. Knowing what is useful to you enables us to make the Website more helpful, to provide better services, to improve its performance and to increase its effectiveness.

The information logged when you access the Website includes:
  • The user's Internet domain and Your IP or server's address;
  • The date and time of your visit to the site;
  • The pages you visit and the documents downloaded;
  • Your web browser version and type (for example internet explorer V 4.0 etc);
  • The user's operating system (for example, Windows NT, Windows 95, MAC etc);
  • The time taken to transmit information to you; and
  • The previous Internet address from which you came directly to this website.
All of this information is used for statistical analysis or systems administrative purposes only. No attempt will be made to identify users or their browsing activities, except if we suspect an improper use of the website and/or when required by or under law.
Cookies
Wiseberry's website does not use cookies.
Collection of personal information
Personal information means information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion.

Generally, we will collect personal information directly from you when you provide us with information when you visit our website. For example, we may collect personal information from you when you fill in a form, complete a survey or feedback form, communicate with one of our franchises or deal with us.

Personal information collected by us may include your:
  • name
  • address
  • email address
  • telephone number
  • facsimile transmission
  • needs
  • enquiry
  • comments or suggestions

Personal information collected by us will only be:
  • treated with strictest confidence
  • collected by lawful and fair means
  • used for lawful purposes
  • collected with your consent
  • disclosed with your consent
  • Used for the purpose it is collected
Personal information may also be used for purposes related to promotion and marketing. For example, we may use from time to time the personal information we collect from you to identify particular products and services which we believe may be of interest and benefit to you. We may then contact you to let you know about these products and services and how they may benefit you. If you do not wish to receive direct marketing information from wiseberry, please tell us.
Security
The Privacy Act 1988 has specific provisions that prohibit wiseberry from collecting, using or disclosing anyone's personal information except in performing their duties and in specific situations permitted by law.

Personal information received from you either via email or any other means is held with the strictest confidence. The information is securely stored and access is restricted to authorized wiseberry personnel only. The information will only be released if required by law or your permission granted.

You need to be aware however of the inherent risks associated with the transmission of information via the Internet. You should make your own assessment of the potential risks to the security of your information when making a decision as to whether or not you should subscribe to, use and access this website.

To increase the security of your information, please ensure to close your browser when you have finished your user session. This is to secure your information from others who may be sharing a computer with you, or when using a computer in a public place.
Links to third party websites
Our internet site may contain links to other websites. These websites are conducted by third parties and wiseberry does not control the content or the information collected on these websites. You should refer to the privacy statements directly available on those websites.
Further information
If you have further concerns regarding our privacy guidelines please contact us either directly on (02) 8883 4832 or via email, customerservice@wiseberry.com.au.

You may also obtain further information from the Office of the Federal Privacy Commissioner Website, www.privacy.gov.au