The Wiseberry group (Wiseberry Franchises Pty Limited and its related bodies corporate 'Wiseberry') acknowledges and respects the privacy of individuals and as such complies with the Privacy Act 1988 (Cth) ("Privacy Act") as amended by the Privacy Amendment (Private Sector) Act 2000 (Cth) and the associated National Privacy Principles ("the NPP's").
This statement sets out this site's policies relating to the privacy and security of your personal information and security of your other information whilst using this site.
By using our website, you consent to Wiseberry's collection and use of your information as describe in this policy and in accordance with the NPP's.
This privacy policy only relates to the use of the Wiseberry site which is run and operated by Wiseberry Franchises Pty Limited on behalf of the Wiseberry group. Individual agencies will have their own privacy policy which will relate to your dealings with them.
It is important that you regularly visit our privacy statement as its content may be updated from time to time as part of our commitment to ensuring that it complies with legislative and other requirements.
Wiseberry operates the Website with outsourced technical assistance.
When visiting this site, a record of your visit is logged and information automatically recorded. We may collect information for statistical purposes to find out how our website is used and navigated, including the number of hits, the frequency and duration of use, to discover what information is most and least used. Knowing what is useful to you enables us to make the Website more helpful, to provide better services, to improve its performance and to increase its effectiveness.
The information logged when you access the Website includes:
All of this information is used for statistical analysis or systems administrative purposes only. In such instances, no attempt will be made to identify users or their browsing activities, except if we suspect an improper use of the website and/or when required by or under law.
Wiseberry's website does not use cookies.
Personal information means information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion.
Generally, we will collect personal information directly from you. For instance, we may collect personal information from you when you fill in a form, enquire about a property for sale or for rent, communicate with one of our franchises via our website, send us an email or use any of our linked websites.
Personal information collected by us may include your:
Personal information collected by us will only be:
Personal information may be collected and use for statistical purposes to assist us in ascertaining industry needs. Personal information may also be used for purposes related to promotion and marketing and to maintain our database on properties, property owners, purchasers, landlords, tenants.
For example, we may use from time to time the personal information we collect from you to identify particular products and services which we believe may be of interest and benefit to you. We may then contact you to let you know about these products and services and how they may benefit you. If you do not wish to receive direct marketing information from Wiseberry, please tell us.
The law provides specific provisions that prohibit Wiseberry from collecting, using or disclosing anyone's personal information except in performing their duties and in specific situations permitted by law.
Personal information received from you is held with the strictest confidence. We will endeavour to keep personal information securely stored. The information will only be released if required by law or your permission granted.
You need to be aware however of the inherent risks associated with the transmission of information via the Internet. You should make your own assessment of the potential risks to the security of your information when making a decision as to whether or not you should subscribe to, use and access this website.
To increase the security of your information, please ensure to close your browser when you have finished your user session. This is to secure your information from others who may be sharing a computer with you, or when using a computer in a public place.
Our internet site may contain links to other websites. These websites are conducted by third parties and Wiseberry does not control the content or the information collected on these websites. You should refer to the privacy statements directly available on those websites.
If you have further concerns regarding our privacy guidelines please contact us either directly on (02) 8883 4832 or via email, customerservice@wiseberry.com.au.
You may also obtain further information from the Office of the Federal Privacy Commissioner Website, www.privacy.gov.au