Tenants

TENANT INFORMATION

Looking for the perfect property for you and your family? Well the team at Wiseberry Bankstown are here to help! 

All our current Rental Listings can be found online or you can pop into our office and have a chat with one of our friendly team members who can help to find what you're looking for or can recommend a suitable property for you. 

If you inspect a property of ours that you wish to lease, all we request is: Complete details of current and previous employment history, current and previous rental history, photo identification (drivers licence, passport etc) and any further identification details and references. We always carry out a 100 point ID check to cross reference names, addresses & other details.

 

FAQS FOR CURRENT TENANTS!

REPAIRS 

• Please report any general repairs to our office personally in writing or email as soon as possible - just download the Maintenance Request Form.
• We then report the problem to your landlord for them to decide what action they will authorise
• There may be some delays in catching up with a landlord, but we will keep trying to catch them as a priority

 

EMERGENCIES

Please call our office during trading hours if any emergency repairs are required. After hours, Sundays or on public holidays, please contact the urgent repairers list on the bottom front page of your lease. If you are not sure what an emergency repair is, just download the Repairs maintenance and damage sheet. 

 

LEASE RENEWALS

At the end of your lease if you have not heard from your Property Manager about renewing your lease, please contact them to discuss re-signing a new lease for a set period. If no new lease is decided, then the lease will automatically roll over on a week to week basis.

 

WATER ACCOUNTS

Council send out water bills quarterly. Once received in our office you will be invoiced for the water used and given 21 days in which to pay the invoice to our office.

 

If you have any questions, feel free to contact us on 9790 2828.