New Water Efficiency Measures

From 23 March 2025, if a landlord wishes to charge their tenant for water usage, all toilets in rental properties must be dual flush with a minimum 3-star WELS rating. This is in addition to the already in-place water efficiency measures.

A landlord can only pass on water usage charges to the tenant if the property meets all water efficiency measures.

What are the current water efficiency measures? A rental property is only considered water efficient if it meets the following required measures:

Shower heads Required standard: Maximum rate of 9 litres per minute

Internal cold water taps and single mixer taps for kitchen sinks or bathroom hand basins Required standard: Maximum flow rate of 9 litres per minute

Dual flush toilets Required standard: from 23 March 2025 , all toilets on the property are dual flush and have a minimum 3-star WELS rating

Water efficiency measures should appear on the condition report. Tenants can ask the landlord or agent to provide evidence that the measures are compliant.

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All information is of a general nature only and is not intended to be relied upon as, nor to be a substitute for, specific legal professional advice. No responsibility for the loss occasioned to any person acting on or refraining from action because of any material published can be accepted.